Shipping Policy
How does the delivery process work?
Once your order is placed, our team gets to work ensuring your GoodSide favorites are ready for their new home:
- Quality Inspection: Every product undergoes a thorough inspection to ensure it is in perfect condition before leaving our hands.
- Eco-Conscious Packaging: We are committed to sustainability without compromising safety. Where feasible, we use paper-fillers instead of plastic wrap. We are constantly innovating to reduce our environmental footprint while ensuring your order reaches you securely.
- Trusted Transit: After a final quality check, your package is handed over to our delivery partners. They will bring it to your doorstep at the earliest possibility.
- Seamless Communication: If our partners are unable to reach your address or find a suitable time, they will contact you directly to resolve the issue.
Where do we ship?
GoodSide Beauty currently ships across India. Stay tuned to our website and social media pages as we look to expand to more locations worldwide!
What is the estimated delivery time?
- Dispatch Time: We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays). You can expect to receive your order within 3 to 6 days from the date of placing it.
- Freshness Guarantee: While we keep 95% of our catalog in stock, certain products are sourced directly from the brand to ensure you receive fresh, non-expired products. This may occasionally cause a small delay.
- Peak Periods: During sale and events, dispatches may take a little longer due to high volumes. In these cases, we aim to have all orders dispatched within 5 days.
What are the shipping charges?
We keep our shipping costs straightforward:
- Free Shipping: Available for all orders above ₹299.
- Standard Shipping: For orders below ₹299, a standard shipping fee will be applied at checkout.